We are a premier clothing and textile supplier. With Screen printing or dye sublimation or embroidery, we can decorate any type of garment or clothing or fabric or table cloth. We use the latest technology in printing from the world leading equipment manufacturers.
We trade in Australian Dollars
Postage & Handling
Postage within AustraliaWe use Australia Post’s registered mail service and Couriers. This service includes insurance and deliveries can be tracked ensuring your package will get to where it needs to go. Note that all receipted post deliveries require a signature on delivery – therefore please make sure you list your shipping address as either a home address where someone will be there to sign for the parcel or a work address.
If you are in a big rush to get your package, we can deliver in Australia via Express post. This guarantees delivery next working day in metropolitan areas for parcels posted before 6pm (The guarantee is not applicable in remote areas).
The express mail price is the same as the registered mail price, however this form of delivery is not guaranteed and we cannot be liable for lost packages. Please let us know in the comments box at checkout if you would like us to use express post your package. (unless we hear otherwise from you we will send your package via registered mail).
Delivery times: In Stock items are usually dispatched from us within 24 hours of receipt of your order. Delivery in Australia via registered post usually takes 2-8 working days depending on your location.
Postage & handling fees: Shipping costs are charged at a flat rate
Your shipping costs are shown at the check out. You can
proceed through the checkout to confirm postage costs without
placing your order. The very last order process is to confirm or
decline placement of your order.
Postage to the rest of the world
We delivers worldwide using the services of Australia Post. If you would like us to deliver internationally, we will weigh your order, get a quote for regular post to your address and inform you of the postage fees BEFORE we charge your credit card and mail your order. This ensures that you are never charged more than cost price for delivery.
Since all our International orders are posted utilizing Australia Post, please note rates will be calculated on the current rates as charged by Australia Post plus any packaging costs. We are not responsible for any delays in shipping as we have no control over the parcel once it leaves our premises. International Postage rates can be viewed at http://www1.auspost.com.au/pac/int_parcel.asp
Terms and conditions for returns and exchanges
To return or exchange an item, please contact our customer service department via e-mail, at email@example.com or phone (03) 8590.4674 in Australia or +61-3-8590.4674 from overseas with the following information:
We will then provide you with a Return Authorization Number (RAN#) and instructions on how and where to send the package.
If you have requested a refund, a credit will be issued back
to your credit card or bank account within 24 hours of receipt of
goods provided the RAN (Return Authorization Number) is clearly
marked on the package. If exchanging the item you may select an
alternative product, however if the replacement item is priced
higher than the item exchanged you will be required to pay for
the difference. We charge a minimum shipping charge when
replacing goods (unless faulty, please read below).
Products offered on Sale are not returnable unless faulty.
This type of sale is considered final.
We are extremely vigilant in our quality control and we check all products to the best of our ability before sending them out. In the rare instance that a product is faulty, we will replace it with no charge for any extra postage and handling provided it is posted within Australia. For returns / exchanges outside Australia please contact us on firstname.lastname@example.org
Hi-Tech Clothing Company and specialist in complex and fine printing and embroidery for fabric decorations.
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